Customer Testimonials
They’re always friendly and professional and do great work.
Great job
Mandie, Ryan, and the rest of the Morries team are the best! Great service as always!
Everyone was friendly, helpful, and easy to work with. The entire process was seamless and stress-free, and I couldn’t have asked for a better experience. A huge thank you to my salesman, Nate and the team for making everything so easy. I love my new vehicle and would recommend this dealership to anyone looking for a great car-buying experience!
Great salespeople. Good pricing and solid trade in offer. I will buy again in the future
Robbie was great to work with
Wasted my morning here when I thought I was coming in to do paperwork and trade my vehicle in. When I told them the day before I was going to purchase the Tahoe at another dealer instead, they called and matched the trade value that was higher. When we got there they dropped the trade value back to the original amount saying it needed preventative maintenance. Walked away and drove to the other Chevrolet dealership where they honored the deal and gave me the trade value. Bait and switch sales tactics don’t waste your time.
Very polite fast service.
I had a problem with a dealer down the road (which i wont mention). I came in tild them the issues I had with the other dealership, they booked me an appointment. I dropped off the car and they completed the work. Dan and Kim were very nice to work with.
Robbie and John the Finance manager were the best. They helped us through everything and worked very hard for us. We really appreciate them and will definitely send people their way. Thank you very much.
Another great Chevrolet dealership.
This maintenance department always does a great job provided service to our vehicles and also communicating during the process!
Reliable service. Friendly, knowledgeable, and helpful staff. I would give 5 stars if the prices were more competitive.
Ethan is awesome!
Great people and atmosphere! My salesman Jake, Tyler the sales manager and Rook in finance did a wonderful job; I’ll be back!
The staff at this dealership are exceptional. They are helpful, accommodating, and make sure that you are happy with the vehicle you drive away with. 10 stars!
Joe was great to work with!!
Joe and Jake were super helpful in guiding us through all our options to make sure we chose the best truck for our needs. Joe made the purchasing process very stress free and bent over backwards to help us. We love working with them!
Andrew Dodge did an excellent job explaining differences between models and options available. We spent time test driving multiple vehicles and decided on a 26 chevrolet Trax RS. We are very happy with our choice. Andrew provided answers and made our selection very easy.
Salesman was completely knowledgeable of the Silverado we purchased. No pressure, warm atmosphere
Awesome experience! I really enjoyed everyone I dealt and especially, Ethan Wien who was super responsive and helpful!
Dan Torgerson service advisor did a fantastic job selling and advising what was needed to get my 2020 Silverado in perfect running condition with new brakes, new tires, front end alignment!!
After getting in a collision and totaling my car, the very last thing I wanted to do was go car shopping. Morrie's changed that, the service was outstanding, they were caring, they answered my questions and when a few glitches came up they instantly took care of them! The team at Morrie's deserves every ounce of gratitude and praise they receive! Thank you Colton and Rock for helping me and exceeding my expectations.
Great service. Went above and found what I wanted
Knowledgeable friendly informative great customer service
Everybody we came in contact with was friendly and helpful. It was a low pressure and easy buying experience.
This was a far better experience than previous ones
They do not have the knowledge as how to fix my truck so they tell there is nothing wrong with it.
Joe and Jake are awesome! We love working with those two guys. This is now the fifth vehicle in a row we have purchased from you guys.
Adam was so nice to me and great to work with. The whole staff is great.
Went in for an oil change and tire rotation and they asked if I wanted a car wash also and I said yes and do the window treatments I paid for. No wash or window treatments were done. Not sure if tires were rotated. I go to Morrie’s because I bought the truck there. Next time I’m going to my local dealer.
Always nice going there. The customer service is very nice and they explain things down to the point.
Just visited the Service Dept. Dan Warnest walked me thru everything and helped me decide what I needed to get done. Very pleasant visit. Thank you!
Would not fix 2026 trailblazer after multiple attempts and got mad because I asked for paperwork ,had it in for stalling issues and ruff starting 2700 miles on vehicle they wonder why I'm upset ,3 attempts at another dealer and no luck ! What would you do? Was wondering if other people have same problems with them ? Excuse for them is no codes on computer ,the head guy said i was not allowed to talk to sales people, funny thing is I didn't blame the service center for not fixing the car,I blamed GM
Buying experience was great but the AFTER not so much. Refinanced through credit union and also purchased warranty through CU as the coverage was a little bit better but a $1,000 cheaper. We have been trying to cancel the warranty purchased from Morries but Rook, finance director, apparently refuses to acknowledge the cancellation - will NOT respond and acknowledge emails - been trying for a month now and 4 emails later, still no response or refund. Email the general manager and nothing......
I recently purchased a 2019 Chevrolet Camaro SS from Morrie’s because I wanted the added confidence of buying from an authorized Chevrolet dealership rather than a private seller or independent used-car lot. The CARFAX report indicated that Morrie’s had serviced and reconditioned the vehicle before offering it for sale, which further increased my confidence in the purchase.
Within days of taking ownership, however, another Chevrolet dealership diagnosed a leaking clutch slave cylinder that required a significant repair. I understand that unexpected mechanical problems can arise with any used vehicle, but I was disappointed by Morrie’s response. Rather than ... Read More Google - Sep 10, 2026
Bought a pre owned truck three weeks ago and they have yet to schedule the agreed service to be done. Real get you out the door and forget ya place. Dealt with better but it’s the price of a convenient location I guess?
Tried multiple times to purchase a vehicle to which no one could be bothered to call me back until A very rude individual called to tell me, they don’t sell cars to auto dealers and hung up on me. If I would’ve had the courtesy of a phone call back after the first message to tell me that I wouldn’t have left numerous messages, expressing my interest in one of their vehicles. So unprofessional, rude, inconsiderate people. Glad I didn’t buy one from them. I would’ve obviously been seriously disappointed with this company.
Everything went pretty good until checkout. I thought the lady checking me out was very short with me. I felt like I had to defend myself not very impressed.
To charge $162.00 to replace a cabin filter and air filter is price gouging. These exact filters are $25.00 in stores and Amazon. Then you charge $50.00 for labor for something that takes 5 minutes. If I said no to replace them you would have to put the old filters back in the same amount of time. If I was told the amount I wouldnt have done it. Shameful the way you dealers take advantage of return customers.
Sold a disabled veteran a used F-150 with bad cam phasers and hid it by starting the vehicle and ensuring it was warmed up before I started listening for mechanical defects. This dealer likes to sell used trucks that missed crucial, time-sensitive manufacturer warranties and hide them from buyers. Beware of their tactics! Would give zero stars if I could.
They could Not tell me wich cylinder had a miss fire so they told me to replace all of the spark plugs and coil packs and paid for all of that to be replaced over 1,200 hundred dollars worth so I'm NOT very about that
Had an oil change done and they asked if I wanted my truck washed and I said yes and do the Diamond treatment I paid for. After an hour and 15 minutes truck was done no wash or windshield treatment 😡next oil change will be at another dealer
I would give this place 0 stars. Rude service people I called 5 times before coming in to see if the problem my brand new truck has is covered by warranty and finally someone told me yes. I ended up having to pay $300 for a stupid diagnostic that they didn’t even fully do. Arguing with these people is a complete waste of time. Don’t come here for any service needs these people are a complete joke and they still have the nerve to ask for a review?
Had my first service done after buying my new vehicle. Was disappointed that my tires were not rotated as part of the first complimentary service
I had a 9am appointment for an oil change. My vehicle was final taken in at 9:45 My vehicle was finished and setting outside at 10:10 At 10:25 I hadn’t been notified that my vehicle was finished. So I went to check on it and was told that it just had gotten finished and he was just coming out to let me know. The service it self was performed perfectly.
Customer Service, needs Improvement . Big problem with follow through. Would I bring my vehicle back ? No . CustomerService means more to me than anything . I worked for Nordstrom‘s for 20 year. I was so disappointed with the service at Forest Lake Chevy Service department. There’s so many other Chevy service department . I decided to go to Forest Lake. Next time , I’ll try Maplewood Chevy service department . This is the second time I’ve been let down. I’ll keep trying
My upper radiator hose was leaking, I brought my truck in to get that fixed on a Friday. Left thinking it was fixed, by Tuesday my trucks coolant was empty and check engine light back on. I filled with coolant, called Kim my representative, left a message, did not hear back from her. By Thursday my check engine light was back on, coolant empty again, I refilled it. Called back, got ahold of the service center. Brought my truck back Friday morning. Got a rental. Tuesday got a call my truck was available to pick up that the coolant wasn’... Read More DealerRater - May 17, 2026
Received letter to purchase our vehicle and pay way more than they usually would. Staff was nice and friendly but manager only offered 1/2 of what we sold our vehicle on Facebook marketplace within one hour. I understand the dealership needs to make money however don’t waste peoples time with such a ridiculously low offer.
Awful experience. They play the bait and switch tactics, drove 1 hour to buy a Tahoe that was already sold but they knew that. They just wanted me in to sell me one that I don't really want.
Do not buy a vehicle here! Purchased a used vehicle and within 1 month, we smell coolant and our check engine light came on. Scanned the vehicle and it shows that the code was cleared 2K miles ago (which is what we drove the vehicle in the month). Tried calling our sales person and was blown off. The manager came on board to get us into the service center only to use our banks warranty that we purchased. Dont fall for the "Morries promise" that the sale person will tell you about (used vehicle for them to take care ... Read More Google - May 4, 2026
Services employees need to be trained on sending non GM owners to the correct location! I bought a Kia from this dealership back in Dec. The vehicle unfortunately has started to make an interesting noise when I accelerate. Called the services department and was never informed that this dealership was not Kia certified. I traveled an hour under the expectation that my car was going to get serviced. I also waited an entire week for my appointment. I wasted two hours of my morning on 4/24. Not only did I waste my valuable time but $20 in gas was wasted. I highly ... Read More Google - Apr 25, 2026
No copy of invoice emailed to me like they said they would. No complimentary car wash like they said would happen. Did they really change oil and do inspections? No clue. Very unhappy and will not return to forest lake location
i brought my truck in and it was a vague paper that recommended to fix everything. They couldn't diagnose the problem to the source. They recommended paying $3500 to fix everything when they don't know the actual problem which is a little frustrating. On top of that, to pay $299 for a diagnose fee when there really wasn't a diagnosis other then to replace everything
We bought a vehicle here long ago and we do all of our maintenance here. We just got an oil change this time and it took about 30 minutes longer than it should. I was very grateful that they knocked about 20 bucks off of the price! Wonderful customer service and love that they do a video of the truck while it is being maintenanced!
Follow up- our vehicle has been maintenanced here for 10 years. We bought a lifetime power train warranty with the vehicle. Now having issues and needing some major big ticket items fixed. There had been a change in ... Read More Google - Mar 5, 2026
Thank you very much to Morrie's Forest Lake Chevrolet, a very special Thank you to my best friend Don Carlson for making the 2 car purchase in the last 30 days so easy and a happy event for us,
A major Thank you to Mr. Rock Hauser the Manager, what a genuinely nice person, I truly enjoyed our interaction's and conversations we had each and every visit, I also wanted to thank the Business manager Derek for such a pleasant experience both times, also Ty and Tyler and pretty much the entire crew as everyone made us feel at home, ... Read More DealerRater - Mar 5, 2026
I would give a 0 star if option. Josh had my truck 2 full days with zero work done. I called 3 times with no return call. I showed up to get update and couldn't provide any information so I asked for my keys. Took him 15 minutes to find them. Do not trust Josh with your vehicle!
Brought my car to have it looked at for an issue as well as getting an oil change tire rotation, dropped it off Friday morning was told they would give me a call at 2 PM to give me an update. I heard nothing till the following Tuesday and they said there was no issues and just did the tire rotation and oil change. Tried reaching out to them multiple times for an update. No one called me back. They had my car for five days charged me $240 for an oil change and tire rotation. If you’re looking to bring ... Read More Google - Feb 19, 2026
They sold me a 2018 chevrolet traverse with a transmission problem they got my money and hide the issue with the car so I can bye it don't trust them or by a used vehicle from them
Best friend of mine bought a car here and it was a total lemon. DO NOT BUY from here. He got an estimate on repairs the vehicle needed at a TGK after bringing it back to the dealership 3 times in the first couple weeks and he was denied. The estimate at TGK was almost $7k... after the estimate and presentation of the list of work it needed this dealership did there own assessment and said nothing was wrong. Its a very sad thing to see your friend get taken advantage of especially when they just had a baby.
WARNING: DO NOT BUY FROM Morris's Forest Lake. We were sold a car that is nothing short of a mechanical nightmare. Within weeks, it became clear we had purchased a lemon. A qualified mechanic found a long list of serious issues, yet this dealership refused to take any responsibility or even acknowledge the issues. Buying from them feels like a scam. They clearly don't care about their customers, just their profit. If you buy from here, you are taking a huge risk, and you will be left stuck with a car that shouldn't be on the road. ... Read More Google - Feb 12, 2026
WARNING: DO NOT BUY FROM Morris's Forest Lake. We were sold a car that is nothing short of a mechanical nightmare. Within weeks, it became clear we had purchased a lemon. A qualified mechanic found a long list of serious issues, yet this dealership refused to take any responsibility or even acknowledge the issues. Buying from them feels like a scam. They clearly don't care about their customers, just their profit. If you buy from here, you are taking a huge risk, and you will be left stuck with a car that shouldn't be on the road. ... Read More DealerRater - Feb 11, 2026
Hate to write a bad review but it has been 10 wks since I called to get an appt for my truck transmission. Took two weeks for appt. Finally took in Dec 9th and they did not even look at trans till Dec 17. Said I needed a Valve Body and on back order. I have waited two months for parts. Cannot drive truck out of state for fear of breakdown. Missed Christmas in Ozarks and have spring fishing trips planned south. Seems way too long. Drove GM products for 50 yrs but starting to rethink. Maybe try another Dealer. Upset and waiting. ... Read More Google - Feb 10, 2026
There trade in tool valued my trade at 39,668 so started emailing with a salesman seeing if i could get that number up a bit and come to find out the best they would do was 34k over 5600 dollars less then there tool to value my trade on there website shady bait and switch stuff going on they lost my business.
I went in for an oil change, Hour and a half later , oils just being changed. I didn’t wait for the rotation. Didn’t reset my oil light .Didn’t check the tire pressure. Pretty bad experience.
On 1/3/26 my wife stopped in due a check engine light. It’s occurs when it gets cold out due to a transmission issue, which we explained to them. They pulled the code/codes from the truck. They set up an appointment for her on 1/8/26. She traveled the 1 1/2 hours from our house for the appointment. When she arrived, they told her she didn’t have an appointment. She told them she wouldn’t have driven all that distance without an appointment. The service consultant looked her dead in the eye and flat out told her “there’s nothing I can do ... Read More Google - Jan 22, 2026
Was greeted by service person presented with loaner paperwork to sign. Asked them a question about services performed which I wasn't clear about and was brushed off told to talk to original salesman. service person pointed in the direction my truck was parked and said have a nice day. If You want to kniw if I'll come back there for service again or choose another location I dont like th e way I was treated and would definitely Not choose Morries forest lake chev.
Sales was ok, but after the sale it's like pulling teeth to get anyone to call you back and they promise to send you what you purchased during the sale and never do, even management won't call you back.
I purchased a used 2022 GMC from Morris’s 4 months ago. It has already cost $4000 to repair damage that Morris’s should have fixed prior to selling. I have purchased 4 vehicles from Morris’s. I will never buy a vehicle from them again
I’m usually not one to leave bad reviews, but this dealership’s service center is horrendous. Customer satisfaction? Never heard of it.
I brought my truck in for an oil change and tire rotation, about midway through the service they sold me on an alignment. I was in a rush to get to work that day so I didn’t think to check my wheels, but the next day I noticed they didn’t rotate them. So I called 3 separate times to try getting it figured out, but they kept telling me I’d be getting a call back, ... Read More Google - Dec 30, 2025
They sold me an acura tlx with a rusty trunk. I didnt notice at first but it was 3 inches roughly all the way through to the inside. Asked if they could help me and they said they would charge me 800$ to fix it.
If my oil changes weren’t free from buying my car there, I would never go back. The front desk lady in service had a real bad attitude. They didn’t even reset my oil service button in my car
I'm going to start this review by saying I had service in February for a cam sensor, at which time they told me by radiator would need replacing soon. It wasn't leaking but they could tell it would be soon and asked if I wanted to get ahead of it and do it all at the same time. Apparently, this is a Jeep part that goes out often. At which point I opted out for replacing while the cam sensor was replaced as I wanted to research and see if there was a brand/type of radiator that ... Read More Google - Dec 9, 2025
Saw a vehicle online that we wanted to check out. We were connected with Lexi for a test drive. Asked for follow up information via email, then phone call, then another phone call. No replies. The initial contact was great, but after there was additional work needed there was very poor customer service.